Does TWINT disclose my data to third parties?

TWINT only discloses an individual user’s personal data to providers and/or third parties if the user has explicitly consented to this. This may be necessary for certain services, for example for the saving of customer cards where the data is transmitted to the relevant partner (e.g. to Coop when the Coop Supercard is saved or for other coupons and stamp cards) in order to provide the user with a better shopping experience or to allow the customer to use the “Pay later” function in the TWINT app.

Anonymised data will likewise be sent to Google Firebase on a voluntary basis. This data will be used to constantly optimise the TWINT app and cater to the needs of its users better. As a user, you can determine whether or not you consent to this disclosure of data yourself within the app.

Further information in this regards can be found in the GTC and the Data Privacy Statement. Should you have any questions, please do not hesitate to contact our Customer Service team at any time.


Was this answer helpful?

Thank you for your feedback!

FAQ Feedback

Thank you for your feedback!

Please feel free to tell us why the answer to the question did not solve your problem. In doing so, however, ensure that you don’t reveal any personal details (such as your name or telephone number).

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank directly.