TWINT Business Portal: the control centre for your TWINT transactions
Make your company fit for the future: With the TWINT Business Portal app, you always have your business under control and your QR code and/or payment link with you wherever you go. The app will notify you in real time about incoming payments and offers important key figures. You can also easily manage your team and allocate responsibilities to employees.
How the TWINT business portal will make your life easier
Regardless of whether you run a farm shop, a food truck or an online shop, the new TWINT Business Portal is the control centre for all businesses that accept TWINT payments – be they payments in person, online payments or payments made using the TWINT QR code, a payment terminal or a TWINT payment link. Thanks to the TWINT Business Portal, you will soon be able to access all the functions no matter the time or your location.
- Daily overview: on the home screen, you can immediately see the revenue generated by your store(s), the number of payments successfully made, the number of cancelled payments and the average transaction amount.
- Transaction overview: all transactions are listed in chronological order. If you tap a transaction, you will be taken directly to the detailed view for the respective transaction.
- Transaction details: The detailed view will provide you with all the information on the respective transaction, for example the gross amount, date and time, as well as the store, location and terminal ID.
- Notifications: in the Settings menu, you can define whether you want to receive a notification for each individual payment. If you activate this option, you will receive push notifications in real time on your smartphone, smartwatch or tablet.
- QR code and payment link: With the TWINT Business Portal app, you can access your QR code and/or payment link at any time and display, download or share them.
- Role management: You can assign roles to your employees and, for example, allow someone to take over your tasks while you are on holiday.
- Settings: in the Settings menu, you can manage your TWINT merchant account and, for example, update your contact details, add a new location or activate or deactivate notifications.
We will be constantly working on the further development of the TWINT Business Portal and will regularly add innovative, key functions that are practical for your business and make your life easier. Try it out now and download our free app in the App Store (for iOS) or in the Google Play Store (for Android).
How you benefit as a merchant
- You can always access your TWINT Business Portal and all information – even without a computer.
- You will always be kept up to date and you will know how your business is doing, even when you are not there in person.
- You can use the app to manage your team and assign roles to your employees.
- You will be effectively protected against misuse, as you are notified about every payment, and every transaction can be checked immediately.
- If you have notifications sent to your smartwatch, this will ensure you will always have your hands free and still be kept up to date.
- You can keep a constant eye on every transaction by downloading the app to a tablet that, for example, sits next to the cash register.
Latest Updates
The TWINT Business Portal App is continuously being expanded and improved. Here you can find an overview of the most recent features.
Refunds
With this version, refunds can be processed directly in the Business Portal app – both full amounts and partial amounts.
Pre-filled payment link
You can now include the amount and payment purpose in your payme – making it even faster and easier for your customers to pay. You can find more information about the TWINT payment link here.
Extended date filter
You can now search by individual days – and also by time periods – on both the overview page and in the transaction overview.
QR Codes in the App
Display QR codes directly in the TWINT Business Portal App and accept payments anywhere – without a physical QR code sticker.
Verify your payments with a glance at your mobile
Push notifications on your smartphone or smartwatch are the easiest, fastest and most secure way to check incoming payments. Download the TWINT Business Portal app, set up real-time push notifications and check payments in no time at all. You can react immediately if an amount has not been credited to your TWINT account.
Download the TWINT Business Portal app
Are you convinced? If so, download the free app now in the App Store (for iOS) or the Google Play Store (for Android). The TWINT Business Portal is intuitive and self-explanatory. Answers to the most frequently asked questions are available in our FAQ at the bottom of this page. Alternatively, you can raise any questions you may have with our Business Customer Support team.
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Don’t have a TWINT merchant account yet?
First, read up on our solutions for business customers and register as a business customer so that you can take advantage of the many benefits offered by the TWINT Business Portal and the app. More than 6 million people use TWINT regularly in their everyday lives, as it is simple, secure and quick. Don’t miss out on this customer potential.
Read the instructions for the TWINT Business Portal and the TWINT Business Portal app.
FAQ
Can’t find the answer to your question? Our FAQs contain answers to all the most frequently asked questions about the TWINT Business Portal.
How do I use the TWINT Business Portal?
To be able to use the TWINT Business Portal app, you will need to have registered as a merchant with TWINT Acquiring AG. To find out how to do this, click here.
Afterwards, you will be able to download the TWINT Business Portal app and use your login details for the TWINT merchant portal to log into the app. You can also choose whether or not to use biometric authentication when you log in.
iOS users can download the app free of charge from the App Store and Android users can do the same from the Google Play Store.
With which devices can I use the TWINT Business Portal app?
The TWINT Business Portal app is available for smartphones and tablets with the iOS 15.0 (or newer) or Android 9 (or newer) operating systems.
Should you encounter any problems during the installation of the app, please contact our Customer Service team.
How do I find a specific transaction in the TWINT Business Portal app?
In the TWINT Business Portal app, tap "Transactions" at the bottom of the screen to access the transaction overview.
By default, all transactions from all stores are displayed daily. You can also filter the results by date and/or selected stores at the top of the transaction overview.
New transactions are also reported in real time via push notifications when the transaction overview is open. Please note, however, that the transaction overview will only update automatically if push notifications are enabled. Otherwise, you will need to update it manually. To do this, simply tap the screen and swipe down with your finger to see the latest transactions.
Should you wish to implement additional search and filter options, you can use the transaction search feature in the TWINT merchant portal.
Can I also use the TWINT Business Portal app to make payments?
No, the TWINT Business Portal app is intended to be used to manage incoming payments received by your business. You can find more information here.