Compare and take out mobile network subscriptions in TWINT

phone plan comparison twint

Compare mobile network and Internet subscriptions in your TWINT app now. In just a few minutes, you can find the right offering for your needs and budget – and in doing so you will save a great deal of money.

phone plan comparison twint
    How it works Why you should compare Your benefits Which subscriptions can I compare? What to consider FAQs

How it works

Open your TWINT app, tap TWINT+ and then the “Mobile comparison” section.

Use the interactive filters to adapt the subscription details to your needs.

Select the subscription you would like to take out.

We will identify you digitally. Afterwards, you will also sign the contract digitally. Your new provider will activate the service and send you the SIM card or modem on the desired date.


Why should you compare and take out subscriptions in TWINT?

In our new “Subscription comparison” function in TWINT+, you will find a large number of offerings from well-known Swiss telecom providers for your mobile network and Internet subscription comparison. With the help of interactive filters, you can adapt your search to your requirements and wishes. This way, you can decide what your future subscription should offer. Together with our partner alao, we find subscriptions that best meet your needs – at the cheapest price and the best conditions on the market.Taking out the new subscription is just as easy as searching for it. In less than five minutes, you can take out your new subscription in the TWINT app – completely digitally and without having anything to be sent by post.

Good to know

As a TWINT user, you benefit from our best-price guarantee. Together with our partner alao, we guarantee that we will provide you with the best offers for mobile network and Internet subscriptions in Switzerland. Should you find a better offer elsewhere, we will match the price. What’s more, we will also give you CHF 50 cashback.


An overview of your benefits

einfach

  • Neutral and transparent price comparison
  • Find and take out a subscription in less than five minutes

kosternersparnis

  • Best-price guarantee, as you will not find the subscription cheaper anywhere else
  • High level of potential savings with your new subscription

kundendienst

  • No activation fee
  • As a TWINT user, you benefit from attractive and exclusive conditions

Which subscriptions can I compare?

TWINT+ offers you a comprehensive comparison of Internet and mobile network subscription offerings. You can also compare TV services. We include a wide range of subscriptions from all of the major telecoms providers in Switzerland in our comparison function, including:

  • Swisscom
  • Sunrise
  • Salt
  • Wingo
  • Yallo
  • Quickline
  • Talk Talk
  • Init7
  • M-Budget

What should I take into consideration when comparing mobile networks?

To find the perfect subscription, you should carefully consider the following:

  • When and how do I actually use my mobile phone and/or Internet?
  • Am I often abroad, do I stream a lot of content or do I like to play computer games online?
  • What should my new subscription offer me?

With our practical filters, you can define what you require from your future provider quickly and easily. Make a decision on important criteria such as data volumes, calls abroad, roaming services and much more. This way, you will find the right subscription that makes you happy and does not break your bank account


FAQ: Mobile comparison with TWINT

Here, you will find answers to key questions regarding our new “Mobile comparison” function in TWINT.

What is the “Subscription comparison” function in TWINT+ and how do I use it?

In TWINT, you can compare mobile phone and Internet subscriptions directly via our partner alao and in doing so benefit from alao’s best deal guarantee.

How it works:

  • Open your TWINT app and tap the “TWINT+” tile
  • Tap “Subscription comparison” and you will be forwarded to the web application of our partner alao in your Internet browser
  • The first step is to select whether you are looking for just a mobile subscription, just an Internet subscription for your home or for a combination subscription
  • You must now define your preferences, for example whether you would like specific roaming services for your mobile subscription or an additional TV package for your home Internet subscription
  • Next, define which providers are to be shown in the search results and according to which criteria the results are to be sorted
  • If an offer interests you, tap “More info” next to it to view further details on the offer
  • Once you have found the right offer for you, tap “Next”
  • The next step is to enter the requisite information and tap “Next”
  • To verify your identity digitally and save you from having to go to a store in person, alao requires that you upload photos of the front and reverse sides of your identification document as well as a photograph of yourself.
  • Tap “Next” to see a summary of the contract
  • Sign the contract digitally in the field designated for this on your display and tap “Conclude contract”
  • Your new provider will send you an e-mail with information on the next steps to be taken, activate the service and send you the SIM card and/or modem on the date you requested
  • The provider will take care of invoicing directly
  • Should you have any questions concerning your order, please do not hesitate to contact alao Premium Support at any time

Please note that this function may not be available in every TWINT app. Should you not be able to find the function in your respective app, please contact the Customer Service team for your TWINT app.

Will I have to pay any additional fees if I order my subscription via alao?

No, the opposite is in fact true. You will not find your subscription cheaper anywhere else. alao’s service is free for users, as alao receives commission from the providers for each subscription sold.

Do I need to cancel my existing subscription first?

If you take out a new mobile subscription, alao will terminate your old contract and activate the new subscription free of charge once the old contract has expired. If you order a new home subscription, you will need to terminate the contract for your old subscription with the provider yourself.

Can I keep my telephone number when I sign up to a new subscription?

You can decide to do this. If you would like to keep your telephone number, alao will take care of the porting for you.

With whom am I concluding a contract?

alao is the digital interface between you and your new provider, and generates the contract for you. You therefore conclude the contract with your new provider. alao helps you to find subscriptions with the best terms and conditions and order them online in five minutes.

What is the easiest way to switch mobile network providers?

alao terminates your old contract and activates your new subscription free of charge once the old contract expires. This means that you do not have to pay double the fees.

When can I switch mobile network providers via alao?

With alao, you can conclude a new contract six months before your old contract is set to expire.

How do I find out until when my current subscription is valid?

You can find this out quite simply by sending an SMS containing the text “Info” to 503. Your current provider will subsequently notify you of the next possible termination date.

How does the best deal guarantee work?

alao guarantees that it can provide you with the best offers for mobile network and Internet subscriptions in Switzerland. If you find a better offer elsewhere, we will match the price and give you CHF 50 cashback on top of that.

I have a question about the subscriptions or my order. Who can I contact about this?

The alao Support team would be more than happy to answer any questions you may have about your subscription or order and can be contacted seven days a week via chat, e-mail or telephone:

  • Monday to Friday, from 8 a.m. to 8 p.m.
  • Saturday and Sunday, from 9 a.m. to 5 p.m.
  • Telephone: 043 588 23 23
  • E-mail: [email protected]