Parking
Before the parking session
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For how long am I allowed to park?
Depending on the car park, the maximum parking duration is different and is displayed both…
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Can I use TWINT to pay for multiple parking fees at the same time?
No, you cannot pay for two parking fees at the same time with TWINT.
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How do I change my saved vehicle registration number?
You can change the vehicle registration number you have saved with Parkingpay at any time.…
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Are there any additional costs if I pay for the parking fee with TWINT?
Generally speaking, the same fees apply as those shown on the parking meter. Where corresponding…
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Does TWINT save my location data?
No, TWINT will redirect you straight to our digital parking partner. TWINT does not save…
During the parking session
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How does the inspector know that I have paid the parking fee?
The inspector has a control device that is linked online to the Digitalparking system. This…
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How can I prematurely end a current parking session?
In the transaction overview, select the relevant payment and tap “Show details”. Now select “End…
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Following the end of a parking session, can I immediately start the next?
No. Following the end of a parking session, the vehicle must be driven away.
After the parking session
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Where can I find the receipt for a paid parking fee?
You can find the receipts for your past parking transactions in the following 2 ways:…
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I have received an unwarranted parking fine. What can I do?
Follow these instructions to download the receipt for your paid parking fee and use it…
Parking without having to walk to the parking meter
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What additional options does the “Parking” function offer in the “Partner functions”?
In the TWINT app, you can pay for your parking time without having to scan…
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How do I know that I have chosen the right parking zone when paying for my parking time using TWINT?
You can pay for your parking time in TWINT without having to walk to the parking…
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How does paying using the QR code displayed on the parking ticket work?
In selected car parks, you can use a QR code to pay for your parking…
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Where can I pay for my parking ticket using a QR code?
Payment via QR code on the parking ticket is currently only possible in the parking…
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What is “Ticketless parking” and how does it work?
With the “Ticketless parking” TWINT function, we are now offering our users the opportunity to…
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Where is it already possible to enter and leave car parks without a ticket?
If you’ve activated licence plate recognition, the barriers at a number of car parks across…
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How do I add additional vehicle registration numbers for Ticketless Parking?
To add additional vehicle registration numbers, please proceed as follows: Go to the “Partner functions”…
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How can I cancel my registration for the Ticketless Parking service?
To deregister a specific vehicle registration number from the Ticketless Parking service, please proceed as…