Parking
Before the parking session
-
For how long am I allowed to park?
Depending on the car park, the maximum parking duration is different and is displayed both…
-
Can I use TWINT to pay for multiple parking fees at the same time?
No, you cannot pay for two parking fees at the same time with TWINT.
-
How do I change my saved vehicle registration number?
You can change the vehicle registration number you have saved with Parkingpay at any time.…
-
Are there any additional costs if I pay for the parking fee with TWINT?
Generally speaking, the same fees apply as those shown on the parking meter. Where corresponding…
-
Does TWINT save my location data?
No, TWINT will redirect you straight to our digital parking partner. TWINT does not save…
During the parking session
-
How does the inspector know that I have paid the parking fee?
The inspector has a control device that is linked online to the Digitalparking system. This…
-
How can I prematurely end a current parking session?
In the transaction overview, select the relevant payment and tap “Show details”. Now select “End…
-
Following the end of a parking session, can I immediately start the next?
No. Following the end of a parking session, the vehicle must be driven away.
After the parking session
-
Where can I find the receipt for a paid parking fee?
You can find the receipts for your past parking transactions in the following 2 ways:…
-
I have received an unwarranted parking fine. What can I do?
Follow these instructions to download the receipt for your paid parking fee and use it…
Parking without having to walk to the parking meter
-
What additional options does the “Parking” function offer in the “Partner functions”?
In the TWINT app, you can pay for your parking time without having to scan…
-
How do I know that I have chosen the right parking zone when paying for my parking time using TWINT?
You can pay for your parking time in TWINT without having to walk to the parking…
-
How does paying using the QR code displayed on the parking ticket work?
In selected car parks, you can use a QR code to pay for your parking…
-
Where can I pay for my parking ticket using a QR code?
Payment via QR code on the parking ticket is currently only possible in the parking…
-
What is “Ticketless parking” and how does it work?
With the “Ticketless parking” TWINT function, we are now offering our users the opportunity to…
-
Where is it already possible to enter and leave car parks without a ticket?
If you’ve activated licence plate recognition, the barriers at a number of car parks across…
-
How do I add additional vehicle registration numbers for Ticketless Parking?
To add additional vehicle registration numbers, please proceed as follows: Go to the “Partner functions”…
-
How can I cancel my registration for the Ticketless Parking service?
To deregister a specific vehicle registration number from the Ticketless Parking service, please proceed as…
