Parking
Before the parking session
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For how long am I allowed to park?
Depending on the car park, the maximum parking duration is different and is displayed both…
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How do I change my saved vehicle registration number?
You can change the vehicle registration number you have saved with Parkingpay at any time.…
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How do I know that I have chosen the right parking zone when paying for my parking time using TWINT+?
You can pay for your parking time in TWINT+ without having to walk to the…
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Can I use TWINT to pay for multiple parking fees at the same time?
No, you cannot pay for two parking fees at the same time with TWINT.
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Are there any additional costs if I pay for the parking fee with TWINT?
Generally speaking, the same fees apply as those shown on the parking meter. Where corresponding…
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Does TWINT save my location data?
No, TWINT will redirect you straight to our digital parking partner. TWINT does not save…
During the parking session
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How does the inspector know that I have paid the parking fee?
The inspector has a control device that is linked online to the Digitalparking system. This…
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How can I prematurely end a current parking session?
In the TWINT app, open the “Statement entries” menu, tap on the relevant payment and…
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Following the end of a parking session, can I immediately start the next?
No. Following the end of a parking session, the vehicle must be driven away.
After the parking session
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I have received an unwarranted parking fine. What can I do?
In the TWINT app, you will find the payment confirmation and your receipt in the…
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Where can I find the receipt for a paid parking fee?
You can find the receipts for your past parking transactions in the following two ways:…
Parking without having to walk to the parking meter
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What additional options does Parking in TWINT+ offer?
In TWINT+, you can now pay for your parking time without having to scan the…
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How does sharing your location work when parking in TWINT+?
To use parking in TWINT+, you need to activate location services on your smartphone. On…
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How do I know that I have chosen the right parking zone when paying for my parking time using TWINT+?
You can pay for your parking time in TWINT+ without having to walk to the…
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What is Ticketless Parking and how does it work?
With the new “Ticketless Parking” function, we are now offering our users the opportunity to…
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Where is it already possible to enter and leave car parks without a ticket?
If you’ve activated licence plate recognition, the barriers at a number of car parks across…
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How do I add additional vehicle registration numbers for Ticketless Parking?
To add additional vehicle registration numbers, please proceed as follows: Open the TWINT app and…
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How can I cancel my registration for the Ticketless Parking service?
To deregister a specific vehicle registration number from the Ticketless Parking service, please proceed as…
