Insurances
Before taking out an insurance policy
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Who can take out an insurance policy via TWINT+?
In principle, anyone who lives in Switzerland and is at least 18 years old can…
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How does the payment process for insurance premiums work?
In the case of a one-time insurance policy (e.g. for a rental car excess), you…
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What is the “Insurance” function in TWINT+ and how do I use it?
In TWINT+, you can take out insurance policies directly with our partner and independent insurance…
After taking out an insurance policy
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Why have I been sent a payment reminder or reminder?
You will receive a payment reminder if your monthly premium payment did not go through…
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Where can I terminate the insurance policies I took out via TWINT+?
To terminate a specific policy, please take the following steps: Open your TWINT app and…
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How do I report a claim with an insurance policy taken out via TWINT+?
Open your TWINT app and tap the “TWINT+” tile. Tap “Insurance” to be forwarded to…
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Where can I find an overview of the insurance policies I have taken out via TWINT+?
Open your TWINT app and tap the “TWINT+” tile. Tap “Insurances” to be forwarded to…
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Where can I change my personal details for the insurance policies I took out via TWINT+?
To change your personal details for all of the policies taken out in InsurHub, please…
Support for insurance policies
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Do you have any further questions?
Should you have any questions about the “InsurHub” web portal or any of the individual…
