Pay
How do you make a payment with TWINT?
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Where can I pay with TWINT?
You can make convenient payments with TWINT at cash registers, vending machines and parking meters…
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How can I pay with TWINT at a cash register?
Cash register with TWINT Beacon Make sure that the Bluetooth function and location services are…
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How can I pay with TWINT in an online shop?
How it works: In the online shop, select “TWINT” as the payment method. You will…
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How can I save TWINT as a payment method?
In some apps and online shops, you can save TWINT as a payment method during…
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Can I pay with TWINT if I have no mobile reception?
Yes, it is possible to make offline payments at cash registers with a TWINT Beacon.…
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Can I pay with TWINT outside Switzerland?
You can send money to other TWINT users and make payments to Swiss online shops…
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Can I view my previous payments in the TWINT app?
Yes, you can view all of your payments at any time under the “Statement entries”…
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Can I use the details provided under “Statement entries” as a guarantee receipt?
No, these details cannot be used as a guarantee receipt or as a substitute for…
Support for making payments
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Why am I being asked to confirm a payment without a defined amount?
In certain transactions, the merchant supplies the goods or provides the service before the final…
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Can you only use TWINT to pay small amounts or can you also pay larger amounts?
You can, of course, also use TWINT to pay larger amounts. Please note that in…
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I am unable to make a payment via a Beacon. What could the problem be?
Inform the cashier that you would like to pay using TWINT or select TWINT as…
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I did not consent to being charged for a purchase. To whom can I report this?
If you do not agree to being charged for a purchase (e.g. in the event…
