Frequently asked questions posed by business customers

Answers to the main questions for TWINT business customers.

How does TWINT work?

TWINT for merchants

TWINT – collect freely selectable amounts via QR code

TWINT – collect fixed amounts via QR code

TWINT for Farmshops

Customer service

We would be happy to support you with any questions about TWINT. Please contact your acquirer directly.


Business customer support

[email protected]
058 667 98 44 (CHF 0.08/Min.)
Monday to Friday
9.00 a.m. to 5.00 p.m.


Questions about payment terminals and vending machines with payment terminals

[email protected]
0848 66 33 33

Questions on online or app shops

[email protected]
058 205 92 32