Frequently asked questions posed by business customers

Answers to the main questions for TWINT business customers.


How does TWINT work?

TWINT for merchants

TWINT – collect freely selectable amounts via QR code

TWINT – collect fixed amounts via QR code

TWINT for Farmshops


Customer service

We would be happy to support you with any questions about TWINT. Please contact your acquirer directly.

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Business customer support

[email protected]
058 667 98 44 (CHF 0.08/Min.)
Monday to Friday
9.00 a.m. to 5.00 p.m.

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Questions about payment terminals and vending machines with payment terminals

[email protected]
0848 66 33 33

Questions on online or app shops

[email protected]
058 205 92 32


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