Making payments and sending money with TWINT is secure. We will explain here how we protect your data and your money as well as how you can effectively protect yourself against scamming attempts.
Do not share your password with anyone
TWINT will support you by telephone and in writing if you have any questions about your TWINT application. Our support staff will never ask you to provide them or anyone else with confidential information such as passwords or access data, either verbally or in writing. Only enter confidential data in your TWINT app where it is 100% secure.
With the TWINT QR code and payment link, you can pay simply, securely and quickly at supermarket checkouts, at farm shops, in online shops or via digital channels:
Do not scan the TWINT QR code with your smartphone camera or with another app. If you pay online with TWINT, always complete the payment with the QR code (or with the numerical code) in your TWINT app.
You can use TWINT to send money or split a restaurant bill with your friends, for example. This way, you can make sure that your money is sent to the right person:
Pay particular attention when making purchases from online marketplaces and exchange platforms. Never send money to strangers without first checking their identity thoroughly.
TWINT is the most popular payment method in Swiss online shops and is 100% secure if you follow these simple tips:
Have you fallen victim to fraudsters despite being extremely cautious? Contact your bank immediately and tell the support employee as precisely as possible what has happened. You can find your bank’s contact details here.
