Donating with TWINT is simple, quick and secure
Which causes lie close to your heart? Would you like to support children or people in need? Do you find it important to protect the environment and animals? Or would you like to help victims of natural disasters and those in conflict areas? Within the TWINT "Donate" function, there are more than 180 charitable organisations advocating worthy causes that require support. Your donation will have a huge impact and will help to make our world a better place.
Support your favourite project(s)
Transparent and effective in the long run
Doing a good deed has never been so easy. In just a few taps of the screen, you can donate to a project close to your heart and maintain an overview of your previous donations in your profile. Is there a project close especially to your heart? Provide lasting support and set up a regular donation for as long as you like. You can cancel it at any time.
What moves you?
Whether it’s emergency aid, current crises or long-term positive change, you will be sure to find a cause that moves you in the TWINT “Donate” function. Our partner organisations are committed to causes in a wide range of areas on a local, national and international level:
- Social issues
- Development cooperation
- Healthcare
- Animals and environment
- Education
- Human rights
100% trustworthy
Would you like to commit to social projects, but are unsure whether your donation would actually reach those who need it? With TWINT, you can count on the following: All of the charitable organisations within the “Donate” function have been verified and are trustworthy. Take a look directly in the TWINT app to learn more about an organisation, select your favourite project and make a donation simply, securely and quickly.
How it works
Open your TWINT app and tap “Donate” in the partner functions
Select an organisation, tap “Donate now” and choose the amount you wish to donate
Enter your personal information if you need a donation receipt
It’s easier to make lasting and tax-advantaged donations
- Create a profile in the TWINT “Donate” function so that you don’t have to enter your personal details every time you make a donation. What’s more, you will be able to keep track of all of your donations with a profile.
- If a project is especially close to your heart, set up a monthly donation and provide lasting help. Your donations will improve the financial stability of your favourite organisation.
- You can deduct all of the donations you have made from your income in your tax declaration and thus reduce your tax bill.
Success stories: how the TWINT community has already made an impact
Emergency aid for the people affected by the conflict in Ukraine
The Russian army’s invasion on 24 February 2022 and the subsequent war between Russia and Ukraine has caused unspeakable suffering for the civilian population in Ukraine. Thanks to the donations made by thousands of TWINT users, aid organisations such as UNICEF and the Swiss Red Cross have been able to react immediately and provide help in Ukraine. This includes medical care, access to clean water and improved living conditions in emergency accommodation. The TWINT community has shown its solidarity with those requiring help – more than 5 million francs have been donated to date.
More than 2 years on from the invasion, there is still no end in sight in Ukraine, with the local population still urgently reliant on aid. Donate to Ukraine under “Current focal points” in the TWINT “Donate” function.
Emergency aid for people affected by severe weather in Switzerland
Violent storms have caused serious damage in Switzerland on multiple occasions in 2024. Hundreds of people have been forced to leave their homes and several people have even died. Thanks to the support of TWINT users, aid organisations have been able to provide emergency financial assistance, for example the Swiss Red Cross and Caritas, who also help people in Switzerland that don’t have the resources or means to cope with such events. Within an extremely short period of time, more than 3000 people had taken action and donated just under a quarter of a million francs.
In the TWINT app, you will find aid organisations that are committed to causes on a regional, national and international level. Thanks to your donation, you can make a huge difference.
Charitable organisations
You can donate to more than 180 organisations through TWINT, including
Do you have any questions about making donations with TWINT?
What features are available in the “Donate” function in TWINT?
You can make donations to charitable organisations directly from your TWINT app.
How it works:
- Go to the “Partner functions” section in your TWINT app and select the option “Donate”. The 4 most frequently used additional functions are displayed here. You can view a complete overview of these functions by tapping “Show all”.
- You will now be redirected to the donation portal of our partner RaiseNow.
- Select the organisation you would like to donate to by tapping on the corresponding logo.
- You will now see a short description of the activities carried out by this organisation. Tap 'Donate now' to navigate to the input screen for your donation.
- Select one of the predetermined amounts or tap 'Individual amount' in order to freely choose the amount you would like to donate.
- Next, enter your personal details (title, first and last name as well as your e-mail address). This information will be transferred to the charitable organisation.
- If you would like to receive information from the charitable organisation in the future about the work it is carrying out, please tick the corresponding box by tapping it.
- Lastly, you can specify whether you would like to be provided with a donation receipt. To do this, simply tap the corresponding field. To be able to receive the receipt, you will need to enter your address, as this needs to be listed on the donation receipt. The respective charitable organisation will then e-mail you the receipt directly within a few days.
Please note that this additional function may not be available in every TWINT app. Should you not be able to find the function in your respective app, please contact the Customer Service team for your TWINT app.
Will the entire amount I donated be received by the organisation I selected?
The organisation will directly receive most of your donation. A small amount will be deducted by TWINT for the transfer and by RaiseNow for providing the donation environment.
How do I receive confirmation of my donation?
If you gave your e-mail address when making the donation, you will automatically receive confirmation of your donation. If you chose the option of having confirmation of your donation sent to you for submission with your tax return, the organisation will generally send it to you at the start of the new year.
How can I get a refund of a donation I have already made?
You can contact the organization you donated to directly. A link to the respective company websites can be found here. Depending on the organization, the refund may take several days.
Download TWINT app
It does not matter who you bank with: TWINT is available to everybody. Ideally, you should select the TWINT app of a bank with which you have an account. This will allow you to link the app to your bank account.
