Digital Vouchers
General
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What are “digital vouchers” and how do I receive these?
You can purchase vouchers and credit for various shops directly from the TWINT app –…
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Where can I find the voucher codes that I have already purchased?
There are 5 different ways of viewing your already purchased voucher codes: As a link…
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How do I change my e-mail address in the online shop?
In your profile for the online shop, you can amend the e-mail address to which…
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Who should I contact if I have any questions about my digital vouchers and credit?
We offer you the possibility to purchase digital vouchers and credit within the TWINT app…
Paysafecard
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How do I buy credit with the TWINT paysafe card?
You can purchase paysafecard prepaid codes directly from your TWINT app securely and easily. To…
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Where can I make purchases with paysafecard?
Paysafecards can be used in a variety of shops. A list of shops and redemption…
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For how long is the paysafecard credit valid?
Paysafecard prepaid code customers without a paysafecard account are subject to a procurement fee of…
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Are paysafecards safe and secure?
Purchasing paysafecards via TWINT is a secure and simple solution. Please be diligent when using…
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Who should I contact if I have any questions about paysafecard?
If you have any questions about a purchased paysafecard (activation errors and/or questions about the…
Google Play
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How much Google Play credit can I buy with the TWINT app?
You can buy a minimum of CHF 5 and a maximum of CHF 300 in…
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Are there any extra fees for purchasing Google Play credit in the TWINT app?
You only pay the actual voucher amount. There are no additional fees.
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When will I receive the Google Play voucher?
You will receive the Google Play voucher immediately after having purchased it. You will be…
Netflix
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Are there any extra fees for purchasing Netflix vouchers in the TWINT app?
You only pay the actual voucher amount. There are no additional fees.
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When will I receive the Netflix voucher?
You will receive the Netflix voucher immediately after having purchased it. You will be able…