How do I activate my location for “Partner functions” in the TWINT app?

In order to use certain partner features, such as parking or refuelling and charging, you must enable location sharing.

iOS

Step 1: General activation of location services

Go to the Settings menu on your iPhone
Click ‘Privacy’
Activate the location services

Step 2: Activating the location services for the browser

Open your iPhone settings and tap on your default browser (e.g. Safari) under ‘Privacy’ – if you are unsure, you can also perform these steps for all installed browsers (e.g. Chrome and/or Firefox)
Select ‘While Using the App’

Step 3: Close the TWINT app and restart your iPhone

You can now use the partner functions with location services.

Android

Step 1: General activation of location services

Go to the Settings menu on your smartphone
Use the search function on your smartphone here to search for ‘Location’, ‘Show location’, or ‘Location access’
Activate Location access

Step 2: Activating the location services for the browser

Tap on your default browser (e.g. Chrome) – if you are unsure, you can also perform these steps for all installed browsers (e.g. Firefox, Samsung Browser or Edge)
Activate Location permissions for the browser

Step 3: Close the TWINT app and restart your smartphone

You can now use the partner functions with location services.

Please note that the activation of the geolocation function may differ on each end device. For more precise instructions, please follow the instructions set out in your smartphone’s operating manual.

Troubleshooting iOS

If it still does not work, please proceed as follows:

Select the ‘Parking’ option under ‘Partner functions’ in your TWINT app
You will be redirected to Digitalparking’s Parking WebView
Tap the page menu icon () in the top right-hand corner and then the 3 dots in the bottom right-hand corner to access the page menu
Tap “Location” and select the “Allow” option

You can now use the partner functions with location services.

Troubleshooting Android

If it still doesn’t work, please proceed as follows:

Select the ‘Parking’ option under ‘Partner functions’ in your TWINT app
You will be redirected to the Digitalparking Parking WebView
Tap on the 3 dots in the top right-hand corner and select ‘Open in Chrome’ (depending on your browser, the option may be called something other than ‘Chrome’)
Tap on the tune icon () in the address bar to the left of the URL and select ‘Permissions’
Ensure that access to your location is permitted