Where can I find information on the General Terms and Conditions?

Please open your TWINT app, tap the three dots or three lines in the top-right or top-left corner, then tap “About TWINT” and “Conditions of use”. There, you will find the General Terms and Conditions as well as information on added-value services (“Third-party software”).

General Terms and Conditions for the Use of TWINT

If you use a TWINT app other than the TWINT Prepaid app, the procedure may differ slightly. If you have any questions, please contact the customer service of your TWINT app directly.

Back

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please tell us why the answer to the question did not solve your problem.

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank.

The following questions and answers relate to TWINT in general. If you have questions regarding your bank’s TWINT app, please contact your bank.