With Spin & Win throughout the Advent season

Making the Advent season fun: Take the chance to win fantastic prizes. New prizes every day. With our Spin & Win competition.

Spin daily and win

From 1 to 24 December 2024, it’s spin, win and rejoice every day! Our popular Spin & Win competition is back. And this December it’s bigger and better than ever.

Get ready to win fantastic prizes including discount codes, vouchers, smartphones, games consoles and more. You have 24 chances to win throughout Advent, a new one every day.

“Spin & Win”: your benefits

  • Free participation:  every week, you can spin the “Spin & Win” wheel free of charge once.
  • Attractive instant-win prizes: you will find out whether you have won immediately after spinning the wheel. The selection of attractive instant-win prizes up for grabs changes every month.
  • One-time jackpots: in addition to the attractive instant-win prizes, you have the chance to hit the jackpot and win one of the main prizes.
  • Additional “spins”: in selected time periods, you can take additional spins on the “Spin & Win” wheel and increase your chance of winning.

How it works.

Open the TWINT app and tap the “Spin & Win” function.

Spin the wheel.

Once the “Spin & Win” wheel comes to a stop, you will be able to see if you have won.


FAQ

What is the “Spin & Win” partner function in TWINT and how do I use it?

In the TWINT app, you can make use of the free “Spin & Win” partner function on a weekly basis to enter an interactive competition and win prizes.

How do I access the function

  • Go to the “Partner functions” section in your TWINT app and select the option “Spin & Win”. The 4 most frequently used additional functions are displayed here. You can view a complete overview of these functions by tapping “Show all”.
  •  You will now be forwarded directly to the TWINT “Spin & Win” online portal.

Information on the prizes and the function

  • The current campaign is displayed at the top of the “Spin & Win” function homepage. Tap this area to find out more about the prizes and the campaign period.
  • In the “Spin & Win” function menu, you will find further details about the competition, such as the conditions of participation and how the wheel of fortune works.

Spinning the “Spin & Win” wheel of fortune

  • To spin the wheel of fortune, simply tap the “Spin” button next to the wheel of fortune on the “Spin & Win” function homepage.
  • The wheel of fortune spins and stops randomly.
  • You will see whether you have won, and if so what prize you have won, immediately after the wheel of fortune stops spinning.

Redeeming prizes

  • If you have won, follow the instructions to redeem your prize. Please note that we will need your address in order to send you physical prizes. In this instance, an address form will be provided after winning the prize. You will also be provided the option to save your details for future prizes. To do this, simply tick the relevant box.
  • Please also note that all of the prizes can only be redeemed during a limited time period. Information regarding the redemption period will be provided to you in the notification that you have won a prize.

Viewing my prizes

  • You can view your prizes and the prize details at any time by opening the menu and selecting “My prizes”.

Please note that this additional function may not be available in every TWINT app. Should you not be able to find the function in your respective app, please contact the Customer Service team for your TWINT app.

 

Is the “Spin & Win” function free to use and how often can I spin the wheel of fortune?

Entering the “Spin & Win” competition is free of charge. You can spin the wheel of fortune free of charge once a week.

In specific time periods announced in advance, you can get extra spins by taking part in promotions, using certain TWINT functions or carrying out other similar activities. Such promotions will feature a “+Code” button in the top-right corner of the screen next to the menu. If you tap this button, an explanation of how to get extra spins will be provided. You can also redeem your extra spins here.

Where do I see which prizes I can win?

The “Spin & Win” function homepage features a description of the current campaign. Tap this section to find out more about the prizes and the campaign time period.

Do you have any questions about your prize?

How do I find out if I have won something?

Details about your prize will be displayed immediately after you spin the wheel and win. You can view this information again at any time by opening the “Spin & Win” function menu and tapping “My prizes”.

I have won a prize. What do I need to do?

Digital prizes are displayed and delivered immediately after having been won. Please note that a valid Swiss residential address will need to be provided for the delivery of physical prizes. You can enter this address immediately after winning a prize. Alternatively, you can save the address by opening the “My prizes” menu and tapping the respective prize.

For how long can I redeem my prize?

All of the prizes have a deadline for redeeming which will be displayed to you immediately after winning the prize. You can also find details about each prize and the relevant deadline for redeeming by opening the menu and tapping “My prizes”. Please note that expired redemption deadlines for prizes cannot be extended, nor can you be reimbursed for prizes that have expired. The conditions of participation for the “Spin & Win” function shall apply.

How long will it take for my prize to be delivered?

Digital prizes are displayed and delivered immediately after having been won. The shipping time for physical prizes is usually 10 to 14 working days.

How do I view my previous prizes?

Open the menu in the “Spin & Win” function and tap “My prizes”. Here, you will find all of your previous prizes and the prize details.

I would like to return my prize. What do I need to do?

Please note that prizes cannot be returned and you are not entitled to assert guarantee or warranty claims. Refunds and payments are likewise excluded. For detailed information, please see the conditions of participation for the “Spin & Win” function.

Do you have any further questions?

Link to the FAQ