Online shopping
- Never use QR codes that have been sent to you by untrustworthy sources.
- Never use five-digit payment codes that sellers send to you on selling platforms such as Facebook Marketplace, Tutti.ch, etc.
Security tips for using TWINT
TWINT is a very secure payment method. Nevertheless, we would like to give you a number of security tips to be aware of when using TWINT.
Sending and requesting money
- Only send money to friends and family via TWINT.
- Check money requests carefully before accepting them.
Security code
- Do not under any circumstances share your TWINT PIN with anyone else.
- TWINT, our partners and your bank will never ask you for your security code.
If you suspect you have been the victim of fraud, please contact the issuers of your TWINT app immediately.