Online shopping
- Never use QR codes that have been sent to you by untrustworthy sources.
- Never use five-digit payment codes that sellers send to you on selling platforms such as Facebook Marketplace, Tutti.ch, etc.
TWINT is a very secure payment method. Nevertheless, we would like to give you a number of security tips to be aware of when using TWINT.
There are currently e-mails with fraudulent and criminal intentions doing the rounds. These e-mails are faked to make it look like they have been sent by TWINT so that the senders can get their hands on your personal details. TWINT and our partner companies will never ask you for your personal details.
If you suspect you have been the victim of fraud, please contact the issuers of your TWINT app immediately.