Security tips for using TWINT

Woman holding a cellphone. She seems nice.

TWINT is a very secure payment method. Nevertheless, we would like to give you a number of security tips to be aware of when using TWINT.

Woman holding a cellphone. She seems nice.
    Online shopping Send & request Security code

Online shopping

  • Never use QR codes that have been sent to you by untrustworthy sources.
  • Never use five-digit payment codes that sellers send to you on selling platforms such as Facebook Marketplace,, etc.

Laptop with TWINT payment screen

Cellphone with TWINT transaction

Sending and requesting money

  • Only send money to friends and family via TWINT.
  • Check money requests carefully before accepting them.

Security code

  • Do not under any circumstances share your TWINT PIN with anyone else.
  • TWINT, our partners and your bank will never ask you for your security code.

animated picture of a man holding a cellphone and a woman holding a laptop. There is a giant lock and a big steel coil.

If you suspect you have been the victim of fraud, please contact the issuers of your TWINT app immediately.