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Beware of fake text messages about supposed TWINT payments abroad – if in doubt, call only the official TWINT or bank support
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Do I need to cancel my existing subscription first?

If you take out a new mobile subscription, alao will terminate your old contract and activate the new subscription free of charge once the old contract has expired. If you order a new home subscription, you will need to terminate the contract for your old subscription with the provider yourself.

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