Is it possible to cancel a money transfer or a payment request?

Money transfers

Money transfers cannot generally be cancelled. Exception: If you have sent money to a person who does not yet have TWINT, you can cancel the transfer under the “Statement entries” menu item. The money transfer will automatically be cancelled after four days if the receiver of the funds has not registered for TWINT.

Payment requests

Payment requests can only be cancelled if they have not yet been accepted by the counterparty. You can withdraw the request under the “Statement entries” menu item.


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