Neither my contacts nor I are able to receive money anymore. Why is this the case?

The sending and receiving of money between TWINT users (known as P2P payments) are also subject to set limits that are defined individually by each bank.

To find out the limit set by your bank for the TWINT app, simply contact your bank’s TWINT Support team.

All the money transfer and incoming payment limits for the TWINT prepaid app can be found here. Please note that you can use the TWINT prepaid app to send and receive money to and from other TWINT users once you have successfully been identified as a new user. This identification process may take a few working days.

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please tell us why the answer to the question did not solve your problem.

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank.

Go to top of page