Why are neither my contacts nor I able to receive money anymore?

The sending and receiving of money between TWINT users (known as P2P payments) are also subject to set limits that are defined individually by each bank.

To find out the limit set by your bank for the TWINT app, simply contact your bank’s TWINT Support team.

All the money transfer and incoming payment limits for the TWINT prepaid app can be found here. Please note that you can use the TWINT prepaid app to send and receive money to and from other TWINT users once you have successfully been identified as a new user. This identification process may take a few working days.

If you use more than one TWINT app with the same telephone number, you must set one of these as the standard app for receiving money transfers. Further information on this topic is available here.