How quickly will the credit be delivered?

The credit is usually credited to the mobile number within a few seconds to minutes. In exceptional cases, it may take a little longer for the credit to show up for technical reasons in the recipient country.

You will receive an email as soon as the delivery has been successfully completed. You can also view the status of your top-up at any time as follows:

Via a link after successful payment (on the confirmation screen)
Once the payment has been successfully completed, you’ll see a green confirmation screen in your TWINT app. By clicking the “Go to purchase” button, you’ll be redirected back to the online shop, where you can now view the status of your top-up.

Via the notifications on the home screen of your TWINT app
Directly after your purchase, you can also check the status of your top-up by clicking on the corresponding message on the home screen of your TWINT app.

Via the online shop

• Go to the “Partner functions” section in your TWINT app and select the option “Digital vouchers”.
• You will now be forwarded to the online shop.
• Tap the “My credits and vouchers” button.
• Tap the top-up you want to see its status.

Via your transaction overview

• In the transaction overview, you can find the transaction by date and amount.
• Tap an individual transaction to view the respective transaction details. Here, tap “Show details” under the order details to be taken directly to the purchased voucher code.