How can I search for a specific transaction?

To search for specific transactions in the TWINT prepaid app, please proceed as follows:

  1. Open the home screen of your TWINT app and tap “Transactions” and then “Display all”.
  2. Tap the magnifying glass icon in the top-right corner of the screen to search for a specific transaction.
  3. You can apply the following filter criteria when searching through your transactions:

When sending and receiving money:

  • Telephone number of the contact
  • Name of the contact
  • Message
  • Amount

For payments made to a merchant:

  • Name of the merchant
  • Amount

Please note that the search function may not be available in every TWINT app. Should you not be able to find this option in your respective app, please contact the Customer Service team for your TWINT app.

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