With more than 5 million active users, TWINT is the most popular payment app in Switzerland. Merchants that accept TWINT benefit from huge customer potential, practical payment solutions and fair fees. On this page, we will transparently explain how much a TWINT transaction costs and which payment solution is the right one for you.
Whether it’s by payment terminal or QR code sticker, TWINT offers you optimal flexibility and a competitive price-performance ratio for digital payments. If you accept transactions with TWINT, you don’t need an expensive payment terminal and don’t have to pay fixed monthly costs or any hidden fees.
If you accept payments with your own TWINT QR code sticker, you will pay 1.3% of the transaction amount. There is no minimum fee or a fixed fee per transaction and there are also no recurring or hidden costs. What’s more, you don’t need a payment terminal. This makes the TWINT QR code sticker especially attractive for small and medium-sized merchants, such as hairdressing salons, second-hand boutiques and street food trucks.
Good to know: the TWINT QR code sticker is also ideal for smaller amounts, as there is no minimum fee per payment, unlike with most debit cards.
If you collect TWINT payments using a payment terminal, the payment service provider determines the fees in most cases, and not TWINT. These fees are very competitive – usually comparable with debit cards and lower than those of credit cards.
Compare the current offers and fees from the leading payment service providers directly on their websites:
A study carried out by the University of St.Gallen (in November 2024) confirms that TWINT is one of the most cost-efficient payment methods for merchants in Switzerland. In comparison with credit cards, in particular, TWINT is usually much cheaper. Furthermore, a fixed minimum fee is often charged for debit cards – even with small amounts. That’s why TWINT is especially cost-efficient for smaller transactions.
Whether it’s by payment terminal or QR code sticker, TWINT offers cost-efficient solutions for small, medium and large merchants. With the QR code sticker, you only pay a fee of 1.3 % of the transaction amount: if you use a terminal, the size of the fee will depend on the competitive prices offered by your payment service provider.
When comparing costs, please also take into consideration how much your customers spend on average. This is because TWINT is particularly beneficial for paying smaller and medium-sized amounts, as we don’t charge a minimum fee per transaction or any fixed monthly fees. In addition, you don’t have to buy or rent a terminal for payments made using the TWINT QR code sticker.
Take your time and compare the terms and conditions offered by payment service providers myPOS, Nexi, Payrexx, PostFinance, and Worldline.
Our Customer Service team for business customers is on hand to help you from Monday to Friday, from 9 a.m. to 5 p.m. You can either send an e-mail to [email protected] or call 058 667 98 44 (CHF 0.08 per minute).
