How do I pay a bill using TWINT?

Paper bills

• Open your TWINT app and tap the ‘Pay’ button at the bottom.
• Point your smartphone camera at the QR code, check the bill issuer, the amount and the payment date*, add a private note for yourself if needed, and confirm the payment.
• Important: To pay the bill with TWINT, scan the QR code using the TWINT app, not your device’s camera app.

Bills in digital documents (e.g. PDF)

You have 3 options here:

1. Open the document on a device other than your smartphone (e.g. a laptop) and follow the steps under ‘Paper bills’.
2. Share the digital invoice with your TWINT app using your smartphone’s share function. TWINT will recognise the invoice; all you need to do is confirm the payment in the TWINT app after checking the invoice issuer, the amount and the payment date*, and adding a private note for yourself if required.
3. Take a screenshot of the QR code and upload it to your TWINT app. To do this, open your TWINT app and tap the ‘Pay’ button at the bottom. In scan mode, select the ‘Upload’ option. TWINT will recognise the invoice; all you need to do is confirm the payment in the TWINT app after checking the biller, the amount and the payment date*, and adding a private note for yourself if required.

Digital invoices via email or on the company’s web portal

Via your smartphone

• Tap the ‘Pay’ button with the TWINT logo in the email or on the company’s web portal.
• You’ll be redirected to your TWINT app, where you’ll need to confirm the payment after checking the invoice issuer, the amount and the payment date*, and adding a private note for yourself if required.

Using a device other than your smartphone

• Tap or click on the payment button with the TWINT logo in the email or on the company’s web portal.
• Scan the QR code displayed using the TWINT app and make the payment. To do this, follow the steps under ‘Paper bills’.

* You can select a payment execution date from the next calendar day at the earliest up to a date 90 calendar days after you’ve entered the bill in your TWINT app at the latest. Weekends and public holidays can also be selected as the execution date.

Tip: At the end, quickly check your transaction overview to ensure your entered TWINT bills are correct. You can find out how to do this here.

You can find out here how to tell whether you can pay a bill using TWINT.