How do I report a claim with an insurance policy taken out via TWINT+?

  • Open your TWINT app and tap the “TWINT+” tile.
  • Tap “Insurance” to be forwarded to the “InsurHub” web application of our partner Würth Financial Services AG via your web browser.
  • Tap “My insurance policies”.
  • An overview of all of the insurance policies taken out via TWINT+ will now be displayed.
  • Tap the insurance policy to which you would like to submit a claims notification.
  • Now tap “Report claim”.
  • Provide all of the requisite information, upload images of the damage event, where necessary, and send the claim to the insurance provider by tapping “Submit claim”.
  • You will receive an e-mail immediately afterwards confirming that your submitted claim has been forwarded to the insurance provider.
  • The insurance provider will deal with your case as quickly as possible.

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