How do I release my TWINT prepaid credit?
You can transfer your credit from the TWINT app back to your account. For legal reasons, such transfers can only be made to a Swiss bank account bearing your name.
How it works:
- Open the TWINT prepaid app.
- Select the ‘Release money’ menu item.
- Enter the desired amount as well as your IBAN.
- Confirm that the indicated account belongs to you by ticking the checkbox.
- Complete the process by selecting ‘Release now’.
Please note that the money will be credited to your bank account within two bank working days.
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The following questions and answers relate to TWINT in general. If you have questions regarding your bank’s TWINT app, please contact your bank.