How do I release my prepaid TWINT credit?

You can transfer your credit from the TWINT app back to your account. For legal reasons, such transfers can only be made to a Swiss bank account bearing your name.

How it works:

• Open the TWINT prepaid app.
• Select the ‘Release money’ menu item.
• Enter the desired amount as well as your IBAN.
• Confirm that the indicated account belongs to you by ticking the checkbox.
• Complete the process by selecting ‘Release now’.

Please note that the money will be credited to your bank account within two bank working days.