How do I release my TWINT prepaid credit?
You can transfer your credit from the TWINT prepaid app to your bank account. For legal reasons, such transfers can only be made to a Swiss bank account bearing your name.
How it works:
- Open your TWINT prepaid app, tap on the profile icon at the top right or top left, then tap “Payment settings” > “Release credit”
- Enter the desired amount as well as your IBAN.
- Confirm that the indicated bank account belongs to you by ticking the checkbox.
- Complete the process by selecting “Release now”.
Please note that the money will be credited to your bank account within two bank working days.
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The following questions and answers relate to TWINT in general. If you have questions regarding your bank’s TWINT app, please contact your bank.
