How do I release my prepaid TWINT credit?

You can transfer your credit from the TWINT app back to your account. For legal reasons, such transfers can only be made to a Swiss bank account bearing your name.

How it works:

  • Open the TWINT prepaid app.
  • Select the ‘Release money’ menu item.
  • Enter the desired amount as well as your IBAN.
  • Confirm that the indicated account belongs to you by ticking the checkbox.
  • Complete the process by selecting ‘Release now’.

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The following questions and answers relate to TWINT in general. If you have questions regarding your bank’s TWINT app, please contact your bank.