How can I pay with TWINT at a cash register?

Cash register with terminal

At the cash register, ask whether TWINT payments are supported. If they are, open the TWINT app and tap “Pay” at the bottom of the screen (iOS users can also use the widget for this purpose). Point your smartphone camera at the QR code displayed on the terminal. After the payment has been successfully made, you will see a confirmation in the app.

Videobeschreibung

Cash register with a QR code sticker

Open the TWINT app and tap “Pay” at the bottom of the screen (iOS users can also use the widget for this purpose). Point your smartphone camera at the QR code sticker and confirm the payment. You may be asked by the merchant to enter some information (e.g. the payment purpose). With a QR code sticker with a variable amount, you must enter the amount you wish to pay before confirming the payment.

According to a recent study carried out by ZHAW Zurich University of Applied Sciences, approximately 77% of bricks and mortar retailers and 76% of online shops in Switzerland now offer TWINT as a payment method.

Cash register with TWINT Beacon

Please note that the Beacon function is gradually being deactivated. In the TWINT prepaid app, it has not been possible to pay using the Beacon since app version 41 (end of 2023). This function will be deactivated in the other TWINT apps at a later point in time.

If the Beacon function is still available in your app but you have problems making a payment using a Beacon, please proceed as follows:

Make sure that the Bluetooth function and location services are activated. Good to know: on Android smartphones, TWINT automatically activates and deactivates Bluetooth. Open the TWINT app using the fingerprint scanner, facial recognition or your PIN, tap the “Pay” button and then select the “Beacon” option in the top-left corner of the screen. Hold your smartphone up to the TWINT Beacon at a distance of 5 to 10 cm. After the payment has been successfully made, you will see a confirmation in the app.

Back

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please feel free to tell us why the answer to the question did not solve your problem. In doing so, however, ensure that you don’t reveal any personal details (such as your name or telephone number).

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank directly.