Spin & Win: I have won a voucher, but cannot redeem it. What do I need to do?

Please note the redemption details that will be displayed to you immediately after winning the prize. You can view these details at any time by opening the menu and selecting “My prizes”.

You can also raise questions via a contact form by opening the menu and tapping “Support”.

Back

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please let us know why the answer did not resolve your issue. However, please do not include any personal information (such as your name or telephone number). Important: Your message will not be answered. For support enquiries, please contact customer service for private customers or for business customers directly.