Take out bicycle insurance with TWINT

bike and cellphone with bike insurance showing on screen

Approximately 35,000 bicycles are reported stolen in Switzerland every year. The estimated number of unreported cases is at least twice this amount. Our bicycle insurance provides coverage if your bicycle or e-bike is stolen or damaged or you suffer an accident while riding your bicycle. Take out bicycle insurance in your TWINT app now.

bike and cellphone with bike insurance showing on screen

When does it make sense to take out bicycle insurance?

Regardless of whether you just ride it to the train station, use it to exercise every day, go on trips with it or race down hills on it, your bicycle is something you love and is dear to you. That’s why you should insure it and protect yourself against the financial consequences of damage, theft and accidents. This is especially true if you ride an expensive e-bike, gravel bike, road bike or mountain bike. Play it safe with our all-round protection.

What is covered by bicycle insurance?

Is your bike an important part of your everyday life, as you ride it regularly to work? Perhaps you love going out every Sunday for a ride on your e-bike? If so, you should definitely insure it. You can find all-round protection for your bicycle in the TWINT app now for when…

  • … your bike is stolen
  • … your bike is damaged
  • …  your bike suffers an issue meaning you can’t ride any further or you have an accident
  • … your bike suffers wear-and-tear damage, including damage to the rechargeable batteries used in e-bikes

The General Terms and Conditions and General Terms and Conditions of Insurance available in the TWINT app apply for our bicycle insurance.

3 good reasons to take out bicycle insurance

  • Personalised: you decide how you insure your bicycle or e-bike: theft with or without vandalism and optionally with personal assistance for occasions when your bike suffers an issue meaning you can’t ride any further or you have an accident.
  • Flexible: you can insure your bicycle or e-bike for a minimum term of 6 months and once this term has passed, you can terminate your policy subject to 1 month’s notice.
  • No bureaucracy whatsoever: you can take out the insurance policy and pay the premiums in your TWINT app. You report any claims via the “My policies” menu item in the app.

How it works: take out bicycle insurance in 3 steps

step 1

Open your TWINT app and tap “Insurance” under “Partner functions”.

step 2
Select the bicycle insurance, calculate the premium and enter your personal details.

step 3
Check all your details, confirm your selection, pay the first premium with TWINT and you’re done.

All of the insurance policies are provided by Würth Financial Services. To ensure that we can extend your insurance cover without any interruptions and charge the premiums to your TWINT account, you will need to activate standing approval in your TWINT app.

Good to know: the “Insurance” function is not available in every TWINT app.

FAQ: Bicycle insurance with TWINT

Would you like to know more? Here, you will find our answers to the most frequently asked questions on insurance.

Why do I need bicycle insurance?

Incidents with bicycles can quickly become very expensive. Especially if your bike is top of the range or new. Bicycle insurance will cover any large costs that you may incur.

When and how do I pay?

You don’t have to worry about this. The premiums will be automatically charged to your TWINT account every month after you have taken out the insurance.

Where am I insured?

You are insured everywhere in the world.

Who does my insurance cover?

You, as the owner of your bicycle, are insured – regardless of who was using the bicycle when the damage was incurred.

Besides my bicycle or e-bike, what other things are also insured?

Accessories and baggage are also insured up to a value of CHF 300 per object, regardless of whether they are connected to the bike or you carry them loose. In each individual claim, a maximum of CHF 1000 is covered with respect to accessories and luggage.

How long is the contract term?

The minimum term is six month, after which time termination of the contract is subject to one month’s notice.

How do I terminate my policy?

You can terminate your policy once the minimum term of six months has passed by simply tapping the “Terminate insurance policy” button in InsurHub within the TWINT app.

How do I report a claim?

You can report a claim quickly and easily by sending the insurer the key information about the claim via the TWINT app. Here, you can also send attachments such as photos and reports. If you would like to talk to the insurer, you can call them conveniently via the app.

Is there a waiting period for claims?

There is generally no waiting period, except for damage caused by wear and tear for which there is a waiting period of three months. Please note that claims that already existed upon the taking out of the insurance policy are not insured.

Do I pay a deductible in the event of a claim?

Yes, in the event of theft or damage, your deductible for the Comfort tariff is CHF 200 and for the All-round tariff CHF 100.

How many claims can I report per year?

You can make an unlimited number of claims per year. There is only a maximum limit on the amount insured for each coverage module, depending on the declared purchase price.

Is my bicycle not already insured under my household insurance?

A classic household insurance policy only covers the risks of any damages arising from fire, water, natural hazards and theft. Consequently, such policies do not provide insurance cover for any damage to bicycles or e-bikes within the household without supplementary cover having been taken out, except for any damage caused by one of the aforementioned risks. It must also be noted that incidents of theft are only insured if such an event takes place within the home, unless you have taken out the more expensive “simple theft away from home” supplementary cover. Your bicycle or e-bike will often depreciate in value rapidly within your household insurance policy. Under our insurance policies, the key factor for determining the amount of compensation you will receive is the age of your bicycle or e-bike at the point in time at which you took out the insurance policy. If, for example, you take out an insurance policy from us up to three years after you purchased your bicycle, you would receive the “as-new” price of the bike as the maximum sum over entire term of the insurance.

Other questions?

All of the answers to questions on insurances via TWINT are available here:

FAQ Insurances