How can I set up notifications for incoming transactions in the TWINT merchant portal?

For transactions that are carried out using the QR code sticker, you have the option of receiving an immediate e-mail or SMS notification about the executed transaction. To enable this, please proceed as follows:

  • Log into the merchant portal
  • Click ‘Stores’ in the menu bar on the left-hand side
  • Click the pencil symbol next to the store for which you would like to change the notification settings
  • Under ‘Sale notification’, click the pencil symbol and then determine whether you would like to receive a notification via e-mail or SMS, via both or not at all every time a transaction is executed. If you choose to have notifications sent to you, please make sure that your e-mail address and mobile phone number have been saved correctly.
  • To save the changes, click ‘Next’ in the bottom-right hand corner of the screen and then on ‘Submit order’.
  • The changes are now active.

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please tell us why the answer to the question did not solve your problem.

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank.

Go to top of page