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Automated payments with TWINT

Do you want to make it as easy as possible for your customers to pay? With user on file, they can save TWINT as their preferred payment method in your online shop or app and pay for their purchases or subscription fees automatically.

Your benefits

Every unnecessary click is a reason to cancel the purchase. Here’s how to optimise your checkout process.

The checkout process will be reduced to 2 steps. This is particularly useful if your customers often shop or place orders with you – for example, buying food or public transport tickets in your app, or paying subscription fees. The amount will be debited automatically, so your customers don’t need to do anything.

Your customers expect a seamless shopping experience. A single click more or less can be the decisive factor in whether a purchase is made or not. User on file optimises the checkout process and makes it as easy as possible for your customers to pay for their purchases or subscription fees.

In the TWINT app, your customers can see at a glance who they have authorised to debit payments automatically. They can manage the direct debit authorisations themselves and add or remove merchants.

You have 2 options for automated payments

If you collect regular payments or subscription fees, we recommend option 1.

Requirements for automated payments

  • Your online shop or app is suitable for 1 of the 2 user-on-file options 
  • You have signed a payment service agreement with TWINT Acquiring AG and/or one of our integration partners 
  • You pass the credit check that we carry out when you submit your application 
  • Your customers are able to delete TWINT as a payment method in your online shop or app at any time 
  • You inform your customers in good time before their subscription is automatically renewed 

How to activate user on file

These integration partners let you offer automated payments (user on file) via TWINT in your online shop or app:

Option 1: pay & register 

Option 2: register only

Registration for datatrans customers

If you have signed a payment contract with datatrans, you can register for user on file directly here: 

User on File
Do you already offer the option of automated/recurring payments in your online shop?