When will I receive the payments for the successful transactions?

When you register as a new merchant with TWINT, your details will first be verified. You can find more information about this here.

You have the option of selecting whether your daily revenue payments are executed daily or weekly. Please also note that the payment interval applies for all of your stores and cannot be set differently for individual stores.
To change the payment interval, open the TWINT merchant portal, click “Settings” and set the payment frequency under “Payment interval”. The change will be implemented at the end of the current interval.
Your daily revenue will usually be credited to your bank account two value days (value days = bank working days) after the invoicing period you selected (payment interval).

For example (if there are no public holidays in between),

• Your money (= payments less refunds for each day from 11:00 p.m. to 11:00 p.m.) from Monday will normally be paid into your account with a value date of Wednesday
• Your money from Friday, Saturday and Sunday will normally be paid into your account with a value date of Tuesday (in three separate transfers)

Example for weekly payment (if there are no public holidays in between):

• Your credit (= payments less refunds from 11 p.m. to 11 p.m. from one Sunday to the next) will normally be paid out with a value date of Tuesday.

Please note: For newly registered merchants, payouts are set to weekly by default, but you can also change this to daily.

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