What can I do in the customer view of the Biller Portal?

You can search for all customers you have ever registered for TWINT Direct Debit, regardless of whether they are active or inactive bill recipients.

Click on a customer to see when the mandate started and to view the most recent invoice amounts. You can also cancel a mandate if, for example, a customer has terminated their contract and should no longer receive invoices, or if you have agreed on a different payment method with the customer.

You can also invite customers to pay via TWINT direct debit here:

1. A link that you can send to the customer, for example, via email, text message or chat message. They simply tap the link to start the TWINT direct debit registration process.
2. A QR code that you can use to send to your customers by post. They scan this QR code using their TWINT app, which takes them to the TWINT direct debit registration page.
3. A button, available in black or white, which you can embed on your website or in a newsletter, for example. Your customers tap or click on the button, which takes them to the TWINT direct debit registration page.