Current phishing wave: Fraudulent e-mails are currently circulating in the name of TWINT requesting confirmation for a supposedly new device registration abroad. Please be careful – these are phishing attempts.
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How do I refund a buyer for their payment in the TWINT Business Portal app?

Refunds still cannot be carried out via the TWINT Business Portal app. Instead, these must be initiated via the TWINT merchant portal, as before. A guide to this process is available here.

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