How can I grant, change or revoke access to the TWINT Business Portal app for my employees?

Users with the ‘Administrator’ role can create additional users via the TWINT Business Portal app. To do this, open the app and tap ‘Manage employees’ under ‘Settings’. Here, you can customise or delete profiles or add new employees.

There are 3 different user roles for the TWINT Business Portal app:

• Administrators have comprehensive rights to manage transactions, business details, settings, users and general functions.
• Observers have limited rights to view transactions, daily statements and business details, but cannot edit them. They can also adjust certain settings relating to their own profiles, such as notifications about incoming payments.
• Sales staff can view and manage all transactions for one or more stores. They can also adjust certain profile-related settings, such as notifications about incoming payments. If an administrator creates an employee as a seller, they must approve the desired stores individually for that employee.