Schedule of prices and services for payment services
September 2024 / Version 1.1
Prices for processing transactions
| Point-of-sale transactions | For each transaction processed via the TWINT payment system as a point-of-sale transaction in accordance with the GTC, the following fixed percentage on the transaction volume shall be charged to the contracting party: | 1.30 % | |
| Distance transactions | For each transaction processed via the TWINT payment system as a distance transaction in accordance with the GTC, the following fixed percentage on the transaction volume shall be charged to the contracting party: | 1.35 % * | |
| Surcharge for form fields | Should the form field’s function (required when using a payment link and the QR code for postal delivery) be used, the following fixed surcharge shall apply for each processed transaction: | CHF 0.30 |
Surcharge for specific MCC categories
For the stores of contracting partners that operate in the sectors listed below (Merchant Category Code, MCC), the following percentages of the transaction volumes processed via the TWINT payment system shall be charged as surcharges:
| Sector (subcategory) | MCC | Surcharge |
| Dating and Escort Services | 7273 | 0.10% |
| Travel Agencies and Tour Operations | 4722 | 0.10% |
| Cigar Stores and Stands | 5993 | 0.10% |
| Theatrical Producers (Except Motion Pictures), Ticket Agencies | 7922 | 0.10% |
| Commercial Sports, Athletic Fields, Professional Sport Clubs, and Sport Promoters | 7941 | 0.10% |
| Casinos, Lotteries, Gambling (Only if governmental recognized) | 7995 | 0.10% |
| Quasi Cash Merchant | 6051 | 0.10% |
* Contracting partners’ stores that have been activated before 1 April 2024 shall benefit from a reduced fee of 1.30% for distance transactions (plus any surcharges levied) concluded up to and including 31 December 2024.
Other fees
| Processing chargebacks | TWINT reserves the right to charge the contracting party the following amount for the processing of each chargeback: | CHF 30 |
| Compensation for additional work | If TWINT has to carry out additional work that has been caused by the contracting party, it may charge an appropriate rate of compensation no greater than: | CHF 100 per hour |
Version and miscellaneous
| Version | 1.1 (of 22 September 2024 ) |
| Miscellaneous | This schedule of prices and services replaces all previous versions. It forms an integral part of the payment contract and the associated GTC. |