How do I search for a transaction in the merchant portal?

  • Log into the merchant portal
  • Click “Transactions” in the menu bar on the left-hand side
  • Select the required time period, making sure that it does not exceed 365 days
  • You can also narrow down your search by means of additional criteria (e.g. amount, status, store)
  • Start your search by entering the desired search criteria
  • You can also export the result (click on “Export selection”). Please note that the export function allows a maximum of 10’000 lines per export

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