Conditions of Participation TWINT at the restaurant

Participation in the competition shall be pursuant to the conditions listed below.

The competition shall be held by TWINT AG, Stauffacherstrasse 41, 8004 Zurich, in the period from 1 to 28 July 2024.

Every user that  activates this competition in the TWINT app and uses TWINT to pay once or more per week in a restaurant from 1 July up to and including 28 July 2024 shall be entered into the weekly draw to win 1 of 100 prizes of a CHF 10 Dieci voucher (25 prizes per week), 1 of 60 prizes of CHF 20 cashback (15 prizes per week) and 1 of 4 prizes of CHF 100 cashback (1 prize per week). In addition, everyone who enters the competition shall have the chance of winning the main prize of an evening meal for 2 people with an overnight stay at Schloss Schauenstein.

The winners of the prizes shall be drawn at random and shall be informed in the TWINT app on Monday of the subsequent week. The cashback prizes shall be paid out directly in the TWINT app by TWINT AG. The Dieci vouchers shall be allocated directly in the TWINT app. The voucher for the main prize shall be sent by post within 2 weeks. To do so, we need a current confirmation of residence from the winner. We will reimburse the costs via the TWINT app as soon as we have received the confirmation of residence.

The winners shall be entitled to withdraw from the competition and rescind their prize. In such cases, they will need to contact the Customer Service team of their TWINT app. Each user can enter the competition multiple times.

Any legal or tax expenses will be deducted from the prize. The winners will be responsible for paying any other taxes that may be incurred.

To the extent permitted by law, TWINT shall accept no liability or responsibility in connection with this competition as well as the organisation and drawing of the prizes. TWINT shall reserve the right to amend these Conditions of Participation at any time with immediate effect for new competition participants. TWINT shall not be liable for server failures and performance problems encountered by banks that participate. In addition, the terms of the TWINT app used to make the payment shall also apply.

In the event that there is any suspicion of fraud or misuse, TWINT reserves the right, without stating a reason, to exclude individual TWINT users from the competition, stop the competition or reclaim the prize. Should TWINT exclude individual TWINT users or stop the competition, there shall be no entitlement to payment or compensation.

People aged 12 and above and residing in Switzerland shall be eligible to participate in the competition. Competition agents and competition clubs are excluded from entering the competition. Employees of TWINT AG and partner companies that are involved in the competition are excluded from entering. The use of robots and other similar tools for data mining or the automatic submission and transmission of data is not permitted.

All of the information collected in connection with competitions shall be exclusively processed by TWINT.

No correspondence shall be entered into regarding the competition. There shall be no right of appeal. There shall be no enforceable right to the pay-out of prizes.

If one or more of the provisions of these Conditions of Participation is invalid or unenforceable, the other provisions shall remain in full force and effect.

These Conditions of Participation shall be governed exclusively by Swiss law.

Data privacy

Responsible body

The responsible body for the collection and use of personal data in connection with the competition is TWINT AG, Stauffacherstrasse 41, 8004 Zurich, [email protected].

For TWINT app users

TWINT shall use your personal data [user ID, name and address] for your participation in the competition, to notify the winners and to deliver the prizes. Your personal data shall not be used for marketing purposes if you have not separately consented to such use. Please also observe the general provisions of the Data Privacy Statement in section [4] of the Conditions of Participation.

Furthermore, the general Data Privacy Provisions for the use of the TWINT app shall apply.

For the users of TWINT issuer bank apps

TWINT AG shall only collect and process your user ID – as well as certain other non-personal data that is required to determine the winners – and only for participation in the competition. TWINT AG shall communicate this to the relevant bank, which shall be responsible for notifying the winners and delivering the prizes. Your personal data shall not be used by TWINT for marketing purposes. Please also observe the general provisions of the Data Privacy Statement in section [4] of the Conditions of Participation.

Furthermore, the data privacy provisions of the respective issuer bank shall apply.

General provisions

The employees, agents and other third parties that have access to the personal data are obliged by TWINT to ensure that they adhere to all of the applicable data privacy provisions. Persons to whom TWINT grants access to personal data within the meaning of this Data Privacy Statement shall be provided with the appropriate training with respect to data security and privacy.

TWINT shall protect personal data using the appropriate physical, electronic and procedural security precautions, including firewalls and personal passwords as well as encryption and authentication technologies.

Persons whose personal data is processed in accordance with this Statement are entitled to:

  1. Be provided with information about the personal data that TWINT saves (categories of data, recipients or categories of recipients, the retention period of personal data and the criteria for determining the retention period)
  2. Be provided with a copy of their personal data
  3. Demand that their personal data be corrected in the event that incorrect data has been saved
  4. Demand the deletion of their personal data
  5. Demand that restrictions be imposed for the processing of personal data
  6. The above entitlements can be denied or restricted if the interests, rights and freedoms of third parties prevail or if the processing serves to assert, exercise or defend the legal rights of TWINT.Every person affected by the processing of personal data can revoke their consent thereto at any time.

If you would like to revoke your consent or if you require further information about the processing of personal data, please address your requests to TWINT AG, Stauffacherstrasse 41, 8004 Zurich, [email protected].