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Take out shopping insurance with TWINT

With our shopping insurance, you can make purchases everywhere TWINT is accepted without any worries and secure the best price at the same time. Take out comprehensive shopping insurance in your TWINT app now and shop with peace of mind.

When does it make sense to take out shopping insurance?

Do you often make purchases in physical stores or online? If you do, shopping insurance could be worthwhile for you. For example, if you want to get the best price for your new TV or if the manufacturer’s warranty on your new laptop is too short. It also protects you against the financial consequences of your purchases being damaged, delivered incorrectly or not at all, stolen or destroyed.

What is covered by shopping insurance?

All products that you buy in a physical store or an online shop and pay for with TWINT are insured. You can choose between 3 insured sums: CHF 1,000, CHF 2,000 or CHF 3,000 per year. For less than the price of a cappuccino a month, you can fully protect your purchases and benefit from the following special advantages:

  • Best-price guarantee: if you find an offer that is at least CHF 30 cheaper within 14 days of purchase, you will be refunded the difference between the purchase prices.
  • Shopping insurance: your purchases are insured against damage, theft, burglary, robbery and destruction for up to 30 days after purchase.
  • Warranty extension: shopping insurance extends the manufacturer’s warranty by 24 months under the same conditions.
  • Online purchase protection: you will receive a refund of the purchase price, or the return shipping costs if your online order is damaged, delivered incorrectly or not delivered at all.

The General Terms and Conditions and the General Terms and Conditions of Insurance available in the TWINT app apply for shopping insurance.

3 good reasons to take out shopping insurance

  • Simple: you take out your shopping insurance in 3 easy steps in your TWINT app (see “How it works”). This takes less than 2 minutes, we promise.
  • Flexible: You decide how long you want to cover your purchases. The policy has a short minimum term of just 6 months and can be terminated with 1 month’s notice.
  • 100 % digital: you can take out the insurance policy and pay the premiums in your TWINT app. You report any claims via the “My policies” menu item in the app.

How it works: take out shopping insurance in 3 easy steps

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Open your TWINT app and tap “Insurance” under “Partner functions”.

step 2 icon

Tap “Shopping insurance”, select your insured sum and enter your personal details.

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Check all the information you entered, confirm your selection, pay the first premium with TWINT and you’re done.

The insurance policies are provided by our insurance partner Würth Financial Services. To ensure that we can extend your insurance cover without any interruptions and charge the premiums to your TWINT account, you will need to activate standing approval in your TWINT app.

Good to know: the “Insurance” function is not available in every TWINT app.

Other questions?

All of the answers to questions on insurances via TWINT are available here:

FAQ Insurances