Secure online shopping with TWINT

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TWINT can be used to make quick and secure payments at almost every acceptance point in Switzerland – and not just when you do your day-to-day shopping in stores and farm shops or when you visit a restaurant. TWINT is also an extremely popular payment method for online shopping.

In this environment, TWINT operates in accordance with the highest security standards set out by the Swiss banks. Nevertheless, users should take a few pieces of security information into consideration when shopping in online portals. You should exercise caution on platforms such as classified ad portals and online market places in which you deal with people that you do not know. We have put together a list of tips to ensure you enjoy a safe online shopping experience:

  • TWINT allows you to quickly and securely send money to friends and your family (known as P2P payments). Never validate a TWINT payment if you do not know the recipient. Check the recipient’s details carefully to ensure that the payment is sent to the right person.
  • The “Send and receive money” function is intended for private transfers to friends and family. If you would like to use this function to purchase goods or services, particularly from people you do not know, please proceed with caution and review the payment recipient carefully. Such transactions may involve attempted fraud.
  • Do not pay any money to private individuals via QR or payment code. These payment options are only offered by retail shops and merchants.

If you take this information into consideration and display the necessary caution when making purchases from unknown persons, nothing will stand in the way of unadulterated shopping fun!

Further information on secure online shopping is available on our security portal:

Security information

Download TWINT app

It does not matter who you bank with: TWINT is available to everybody. Ideally, you should select the TWINT app of a bank with which you have an account. This will allow you to link the app to your bank account.