Our travel insurance allows you to enjoy your holidays with peace of mind. Regardless of whether you're going for a long weekend away, a family beach holiday or a trip around the world, our insurance protects you against the financial consequences of having to cancel your trip due to an illness or accident, falling ill while on holiday or suffering an accident when abroad. Take out travel insurance in your TWINT app now.
Nobody expects something to go wrong, but it can happen to anyone – whether it be falling ill 3 days before your dream holiday to Mauritius, slipping in the shower in your holiday home in Tampa or having an accident while climbing Mount Kilimanjaro. Travel insurance protects you against the high costs of cancelling a trip or having to stay in hospital while abroad and is particularly worthwhile if you are going on expensive or long trips.
Would you like to enjoy a long weekend or your holidays safely and without any worries? The travel insurance policies offered by our insurance partner provide efficient and beneficial all-round protection, safeguarding you against the high costs of unforeseeable incidents, if …
The General Terms and Conditions and General Terms and Conditions of Insurance available in the TWINT app apply for all travel insurance policies.
Open your TWINT app and tap “Insurance” under “Partner functions”.
Select the travel insurance, calculate the premium and enter your personal details.
Check all your details, confirm your selection, pay the first premium with TWINT and you’re done.
All of the insurance policies are provided by Würth Financial Services. To ensure that we can extend your continuous insurance without any interruptions and charge the premiums to your TWINT account, you will need to activate standing approval in your TWINT app.
Good to know: the “Insurance” function is not available in every TWINT app.
Here, you will find answers to the most frequently asked questions.
Your travel insurance will help you in the event of expensive incidents that can quickly occur prior to or during your travels. If you know that you will receive support in the event of an emergency or a claim, you will be able to plan your trip in a more relaxed frame of mind.
Single-tip travel insurance: With this type of policy, only the trip that you specified when taking out the policy is insured. The cancellation protection will take effect once you have successfully taken out the policy.
Continuous travel insurance: You are insured whenever you stay overnight outside of your usual place of residence, provided that the trip lasts longer than one day. This also applies if you plan a shorter trip at a location that is at least 30 kilometres away from your legal place of residence. Your trip must not exceed 180 days. However, your commute to work is not covered.
Single-tip travel insurance: You can insure up to six people, regardless of whether they are family, friends, work colleagues, etc., provided that they are travelling together with you.
Continuous travel insurance: You have the choice between opting for all-round protection for you alone or for the “household” variant. With the second option, everyone in your household will enjoy insurance protection – regardless of whether you travel together or separately.
The insurance cover applies worldwide. Please note the following exceptions to this rule: Claims involving search and salvage costs and medical costs abroad are not covered for incidents occurring in Switzerland, the Principality of Liechtenstein or in the location in which your legal place of residence is.
No, you can only insure private travel.
Single-tip travel insurance: The contract commences upon taking out the insurance and runs until you return from the specified trip.
Continuous travel insurance: The minimum term is six months, after which time termination of the contract is subject to one month’s notice.
You can make a claim quite easily in the app by sharing the key information with us. You can also send booking and cancellation confirmations together with this information. Should you have any questions, you can call the insurance company via the TWINT app.
See detailed instructions on how to report claims.
No, the insurance coverage will commence immediately after you have successfully taken out the policy. Any incidents that occur after the contract has been concluded are insured.
You can terminate the policy directly in the TWINT app once the minimum term of six months has passed. To do so, simply tap the «Terminate insurance» button.
No, you do not have to pay a deductible.
There are no restrictions on the number of claims you can make per year. Only the amount insured per claim is restricted – depending on the insurance model selected.
Other questions?
All of the answers to questions on insurances via TWINT are available here:
