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Take out mobile phone insurance with TWINT

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If your smartphone is ever stolen or falls on the floor and breaks, this can quickly cost you hundreds of francs. If you take out mobile phone insurance, you will protect yourself against the financial consequences of major damage and theft. Take out mobile phone insurance in the TWINT app now.

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When does it make sense to take out mobile phone insurance?

Smartphones are indispensable for an ever-increasing number of people, who need them to check e-mails, look up bus and train connections, make payments via e-banking, shop online and pay with TWINT. If you are one of these people, then it makes sense to take out mobile phone insurance, as it offers flexible all-round protection, for example in the event of theft or a broken screen.

What is covered by mobile phone insurance?

Is your smartphone an indispensable part of your everyday life? If so, you ought to have it protected. The mobile phone insurance policies offered by our partner offer you flexible all-round protection, which safeguards your smartphone in the event of unforeseeable events.

You get efficient and reliable protection in the event that…

  • … your mobile phone is stolen
  • … your mobile phone screen is damaged
  • … your mobile phone suffers water damage
  • … your mobile phone is stolen and the thief makes long phone calls outside of Switzerland or uses expensive data services

The General Terms and Conditions and General Terms and Conditions of Insurance available in the TWINT app apply for mobile phone insurance.

3 good reasons to take out mobile phone insurance

  • Personalised: you can insure every smartphone, regardless of the brand, model or whether it has been registered. You have the option to insure only your mobile phone or all of the mobile phones in your household.
  • Flexible: you decide for how long you will insure your smartphone. The insurance policy has a short minimum term of just 6 months and can be terminated subject to 1 month’s notice.
  • No bureaucracy whatsoever: you can take out the insurance policy and pay the premiums in your TWINT app. You report any claims via the “My policies” menu item in the app.

The insurance policies are valid worldwide and for all smartphones, regardless of whether you have an Android phone, an iPhone or a phone from another brand.

How it works: take out mobile phone insurance in 3 steps

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Open your TWINT app and tap “Insurance” under “Partner functions”.

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Select the mobile phone insurance, calculate the premium and enter your personal details.

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Check all your details, confirm your selection, pay the first premium with TWINT and you’re done.

The insurance policies are provided by Würth Financial Services. To ensure that we can extend your insurance cover without any interruptions and charge the premiums to your TWINT account, you will need to activate standing approval in your TWINT app.

Good to know: the “Insurance” function is not available in every TWINT app.

FAQ: Mobile phone insurance with TWINT

Do you have any further questions? Here, you will find answers to the most frequently asked questions.

Why do I need mobile phone insurance?

Damage to or the theft of your mobile phone can become expensive very quickly. This is particularly annoying if your mobile phone is new or especially expensive.

Is my mobile phone not already insured under my household insurance?

A traditional household insurance policy normally only covers risks at home and often only steps in when there has been major damage. If your mobile phone falls on the floor or into water or is stolen, your household insurance will normally not intervene or only with you having to pay a large deductible.

Which mobile phones are insured? 

Every mobile phone and smartphone that you own will be insured – regardless of whether it is an iPhone, an Android phone or another model. If you choose the Household variant, you will also insure all of the mobile phones belonging to everyone else in your household.

Can I insure used mobile phones? 

Yes, your mobile phone does not have to be new. If your mobile phone is not more than two years old, you will enjoy full insurance coverage.

Are my mobile phone accessories insured? 

No, the insurance does not cover damage to accessories.

Can I also have leased mobile phones insured? 

No, the mobile phone must be the property of the insured person.

Can I take out a mobile phone insurance policy for my family?

Yes, provided that they all live together in the same household. To do so, simply select the “Household” variant when taking out the insurance.

Can I also insure my work mobile phone? 

Yes, provided that the mobile phone belongs to you.

Other questions?

All of the answers to questions on insurances via TWINT are available here:

FAQ Insurances