How it works
Open the TWINT app and tap the «Insurance» partner function.
Select Mobile phone insurance and enter your personal details.
Review the summary, confirm your selection and return to the TWINT app for fast and secure payment.
Take out mobile phone insurance with TWINT
Insure your mobile phone against damage and theft quickly and easily – in just a few taps of the screen and at attractive conditions directly in the TWINT app.
Do I need mobile phone insurance?
Is your smartphone an indispensable part of your life? If so, you should definitely have your mobile phone insured. A cracked screen, water damage or a phone lost to theft can happen quickly.
If you take our insurance via TWINT, you can benefit from flexible all-round protection that will keep your smartphone safe throughout your day-to-day life.
What advantages does smartphone insurance offer me?
The mobile phone insurance policies offered by our partner provide you with flexible models at fantastic conditions. You get all-encompassing and reliable protection in the event of the following:
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- Broken screen
Your mobile phone slips out of your hand, hits the floor and the screen is cracked. If afterwards you can no longer use your phone properly, then the damaged screen will be replaced.* - Water damage
Is your mobile phone no longer working after having been left out in the rain, falling into the bath tub or somehow ending up in the washing machine? If so, the next step is to contact your insurance provider and they will take care of the repairs or replacing the device.* - Theft
When out partying, were you enjoying the moment so much that you took your eyes off your mobile phone and all of a sudden it was gone? Fortunately, you have taken out mobile phone insurance, which will reimburse you for this loss. * - Misuse of voice calls and data following the theft of your phone
What would happen if the thief who stole your mobile phone used it to make expensive calls or access data services? Don’t worry, the smartphone insurance will prevent you from having to foot the bill for this financial damage.
*The applicable conditions are set out in the TWINT app
- Broken screen
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Good reasons for taking out smartphone insurance via TWINT
You can take advantage of our partner offer to insure your mobile phone quickly, simply and according to your individual needs.
Personalised insurance options
You can have every mobile phone insured, regardless of its model. You do not need to register your device. Choose either an individual policy just for yourself or the «Household» variant. With this policy, you insure all of the mobile phones belonging to people in your household at once.
Flexible terms
The flexible contract model offers you a short minimum term of 6 months. Afterwards, you can terminate the contract at any time with one month’s notice. This means that you decide for yourself for how long you need the insurance.
Quick and easy processing
It is extremely quick and easy to insure your mobile phone directly in your TWINT app – in just a few steps and without any paper documents.
You then don’t have to do anything else, as the premium will be automatically charged in your TWINT app every month.
In the event of a claim, you can rely on a simple processing process – all you have to do is report your problem in your TWINT app. Should you have any questions, you can also call the insurance provider from directly within the app.
Good to know: The insurance protects every model of phone, regardless of whether it is an Android phone, an iPhone or any other brand. What’s more, you can rely on the insurance coverage wherever you are in the world.
FAQ: Mobile phone insurance with TWINT
Do you have any further questions? Here, you will find answers to the most frequently asked questions.
Why do I need mobile phone insurance?
Damage to or the theft of your mobile phone can become expensive very quickly. This is particularly annoying if your mobile phone is new or especially expensive.
Is my mobile phone not already insured under my household insurance?
A traditional household insurance policy normally only covers risks at home and often only steps in when there has been major damage. If your mobile phone falls on the floor or into water or is stolen, your household insurance will normally not intervene or only with you having to pay a large deductible.
Which mobile phones are insured?
Every mobile phone and smartphone that you own will be insured – regardless of whether it is an iPhone, an Android phone or another model. If you choose the Household variant, you will also insure all of the mobile phones belonging to everyone else in your household.
Can I insure used mobile phones?
Yes, your mobile phone does not have to be new. If your mobile phone is not more than two years old, you will enjoy full insurance coverage.
Are my mobile phone accessories insured?
No, the insurance does not cover damage to accessories.
Can I also have leased mobile phones insured?
No, the mobile phone must be the property of the insured person.
Can I take out a mobile phone insurance policy for my family?
Yes, provided that they all live together in the same household. To do so, simply select the “Household” variant when taking out the insurance.
Can I also insure my work mobile phone?
Yes, provided that the mobile phone belongs to you.
Other questions?
All of the answers to questions on insurances via TWINT are available here: