Do I have to present my saved cards when making a payment?

Some loyalty cards, such as the Coop Supercard, do not have to be presented at the checkout; after saving these cards in your TWINT app, you will automatically enjoy the corresponding benefits if you pay with TWINT at participating stores.

However, most cards saved in TWINT have to be presented to the merchant in order for you to be able to enjoy the corresponding benefits.  To do so, please take the following steps:

  • Once all your shopping has been scanned, open your TWINT app and tap “Pay” at the bottom of the screen
  • You will now see your saved loyalty cards under the QR code scanner
  • Tap the relevant loyalty card to display the barcode for this card
  • Now show this barcode to the cashier or scan it yourself at the self-checkout
  • Finally, close the barcode again and scan the QR code to pay the amount with TWINT as usual

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