What are the top-up and purchase limits for TWINT prepaid?

Account balance and transfers

Due to the regulatory requirements set by the Swiss Financial Market Supervisory Authority (FINMA), a maximum amount of CHF 3000 is permitted to be available in a TWINT prepaid account. Top-ups and incoming payments that would cause this limit to be exceeded are not permitted and will be cancelled.

There is a limit of CHF 5000 per year for payments/transfers made from the TWINT prepaid app to bank accounts in the user’s name.

Incoming payment limits (total)

Users aged 12 to 14 can receive or top up a maximum total of CHF 100 per calendar month.

Users aged 15 to 17 can receive or top up a maximum total of CHF 500 per calendar month.

Users aged 18 and over can receive or top up a maximum total of CHF 10,000 per calendar month. The account balance limit, the limit for sending and receiving money between TWINT users and the credit code limit must not be exceeded. Example: with an initial starting account balance of CHF 0, these users can theoretically top up CHF 3000 within a single calendar month, spend this money and then top up another CHF 3000 in the same calendar month.

Sending and receiving money between TWINT users

The sending and receiving of money between TWINT users are also subject to set limits that are dependent on whether their place of residence is in Switzerland or abroad.

Users whose place of residence is in Switzerland:

  • A maximum of CHF 1000 can be sent to other users each calendar month, with the maximum amount that can be sent per calendar year being CHF 5000.
  • A maximum of CHF 1000 can be received from other users each calendar month, with the maximum amount that can be received per calendar year being CHF 5000, taking into account the incoming payment limits (total) for the respective age groups and the account balance limit.

Users whose place of residence is abroad:

  • A maximum of CHF 500 can be sent to other users each calendar month, with the maximum amount that can be sent per calendar year being CHF 3000.
  • A maximum of CHF 500 can be received from other users each calendar month, with the maximum amount that can be received per calendar year being CHF 3000, taking into account the incoming payment limits (total) for the respective age groups and the account balance limit.

Limits for top-ups made via direct debit, deposits and credit codes

The following limits apply for top-ups made via direct debit (LSV), deposits (QR-bills) and credit codes (vouchers):

Users aged 12 to 14 can top up a maximum of CHF 100 per calendar month via direct debit, deposits and credit codes. The incoming payment limits (total) and the voucher code limits (see below) must not be exceeded.

Users aged 15 to 17 can top up a maximum of CHF 500 per calendar month via direct debit, deposits and credit codes. The incoming payment limits (total) and the voucher code limits (see below) must not be exceeded.

Users aged 18 or over can top up a maximum of CHF 10,000 per calendar month via direct debit, deposits and credit codes. The incoming payment limits (total) and the voucher code limits (see below) must not be exceeded.

Credit code limits

  • A maximum of CHF 1500 per day
  • A maximum of CHF 5000 per calendar year

Payment limits

Information on the limits for payments with TWINT is available here.

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