I am unable to make a payment via a Beacon. What could the problem be?

  • Inform the cashier that you would like to pay using TWINT or select TWINT as the means of payment at a self-checkout cash register.
  • Check whether your smartphone’s Bluetooth function and location services are activated.
  • Open the TWINT app using the fingerprint scanner, facial recognition or your PIN, tap the “Pay” button and then select the “Beacon” option in the top-left corner of the screen.
  • Hold your smartphone up to the Beacon at a distance of 5 to 10 cm.
  • It may be the case that a WLAN signal is causing problems. Deactivate the Wi-Fi signal on your smartphone and try again.

TWINT Beacon


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