I am unable to make a payment via a Beacon. What could the problem be?
Inform the cashier that you would like to pay using TWINT or select TWINT as the means of payment at a self-checkout cash register. Check whether your smartphone’s Bluetooth function and location services are activated. Hold the smartphone in front of the Beacon at a distance of five to ten centimetres, open the app and make the payment. It may be the case that a WLAN signal is causing problems. Deactivate the WLAN signal on your smartphone and try again.
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