I have lost my smartphone. What can I do?

You can have your TWINT account blocked at any time by calling our 24-hour Customer Service hotline on 0800 99 88 77. You will not lose your money, as it is not saved directly on your smartphone.

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please tell us why the answer to the question did not solve your problem.

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank.

Go to top of page