Current phishing wave: Fraudulent messages are currently circulating, pretending that your TWINT account has been blocked. Please be careful - these are phishing attempts.

How do I securely and successfully collect payments with the QR code sticker?

Once the customer has made their payment via the TWINT app, have them show you the confirmation screen on their smartphone. Please look out for the following security elements:

sicherheitsmerkmale qr code

The confirmation screens can change from one app to the next. The elements shown in the image are, however, identical in every app. 

Otherwise, you can check all transactions in the merchant portal at any time.

The simplest, quickest and most secure method of checking incoming payments is by having the push notifications from the TWINT Business Portal app sent to your smartphone or smartwatch. This way, you can react immediately if a payment is not credited to your TWINT account. Alternatively, you can set up e-mail notifications.

Back

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please feel free to tell us why the answer to the question did not solve your problem. In doing so, however, ensure that you don’t reveal any personal details (such as your name or telephone number).

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank directly.