How do I edit my profile in the online shop?

In your profile for the online shop, you can amend the e-mail address to which the voucher codes purchased by you are sent. To do so, please proceed as follows:

  • Open the TWINT app and tap the ‘TWINT+’ tile.
  • Tap ‘Digital vouchers’ and you will be redirected to the online shop in your Internet browser.
  • Tap ‘My account’ in the top-right-hand corner of the screen.
  • You can now amend your e-mail address in the upper part of the input window. Please type in your e-mail address again in the lower part of the input window to confirm the accuracy of the address you entered first.
  • Tap ‘Save e-mail address’.
  • Your newly saved e-mail address will be used with immediate effect as the new recipient address to which the purchased voucher codes will be sent.

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please tell us why the answer to the question did not solve your problem.

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank.

Go to top of page