How can I download statements in the TWINT merchant portal?

In the merchant portal, you can download your daily closing balance statements as CSV or RAF files as follows:

  • Log into the merchant portal
  • Click ‘Daily closing balance’ in the menu bar on the left-hand side
  • To download the daily closing balance statement in the requisite file format, click ‘CSV’ or ‘RAF’ next to the desired date in the ‘Download’ column on the right-hand side.

In addition, you can also download the results of a specific transaction search as a CSV file:

  • Log into the merchant portal
  • Click ‘Transactions’ in the menu bar on the left-hand side
  • Start your search by entering the requisite search criteria
  • Click ‘Export selection’ to export the results
  • Please note that the export function allows for a maximum export of 1000 lines

Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please tell us why the answer to the question did not solve your problem.

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank.

Go to top of page