How can I download statements in the TWINT merchant portal?
In the merchant portal, you can download your daily closing balance statements as CSV or RAF files as follows:
- Log into the merchant portal
- Click ‘Daily closing balance’ in the menu bar on the left-hand side
- To download the daily closing balance statement in the requisite file format, click ‘CSV’ or ‘RAF’ next to the desired date in the ‘Download’ column on the right-hand side.
In addition, you can also download the results of a specific transaction search as a CSV file:
- Log into the merchant portal
- Click ‘Transactions’ in the menu bar on the left-hand side
- Start your search by entering the requisite search criteria
- Click ‘Export selection’ to export the results
- Please note that the export function allows for a maximum export of 1000 lines
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