Do you have any further questions about food deliveries ordered via TWINT+?

Answers to a wide range of frequently asked questions about Smood are available in the Smood FAQ.

Should you have any questions about the order process or the status of your order and delivery, please contact the Smood Customer Service. You can contact Customer Service from 8 a.m. to 11.30 p.m. every day by telephone on 0900 009 009 (CHF 0.99/min.) and via e-mail at [email protected]

If you have any questions about the payment process in the TWINT app, please contact the Customer Service of your TWINT issuer.


Was this answer helpful?

Thank you for your feedback!

FAQ Feedback
Thank you for your feedback!

Please tell us why the answer to the question did not solve your problem.

Important: You will receive no reply to your message. For support requests, please contact the TWINT Support team at your bank.