TWINT Business Portal
General information
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How do I use the TWINT Business Portal?
To be able to use the TWINT Business Portal app, you will need to have…
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Can I also use the TWINT Business Portal app to make payments?
No, the TWINT Business Portal app is intended to be used to manage incoming payments…
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With which devices can I use the TWINT Business Portal app?
The TWINT Business Portal app is available for smartphones and tablets with the iOS 15.0…
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Why can I not find all the functions from the TWINT merchant portal in the TWINT Business Portal app?
The TWINT Business Portal app is continuously being expanded. If you cannot access a function…
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How do I grant my employees access to the TWINT Business Portal app?
At present, users still cannot be managed via the TWINT Business Portal app. For the…
Manage transactions
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How do I manage notifications about incoming payments in the TWINT Business Portal app?
In the TWINT Business Portal app, you can activate push notifications in real time for…
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How do I find a specific transaction in the TWINT Business Portal app?
In the TWINT Business Portal app, tap "Transactions" at the bottom of the screen to…
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Where in the TWINT Business Portal app will I find an overview of my revenues and fees?
Upon opening the TWINT Business Portal app, you will be taken to the overview right…
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How do I refund a buyer for their payment in the TWINT Business Portal app?
Refunds still cannot be carried out via the TWINT Business Portal app. Instead, these must…
