How do I Integrate TWINT?

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QR code stickers

If you do not use a terminal or a modern cash register for your point-of-sale…
Integrating TWINT into a modern cash register.

If your cash register manufacturer already supports TWINT, you can create a new “traditional retail…
Registering your CCV terminal for TWINT.

Please follow these instructions to register your CCV terminal for TWINT: German French Italian
Implementing TWINT in vending machines.

The process for implementing TWINT in vending machines depends on the type of vending machine…
I no longer need my beacon. How do I dispose of it?

You can dispose of the Beacon at any electronic appliances collection point.
How do I return a Beacon?

Have you received a defective Beacon, the incorrect Beacon model or one Beacon too many?…

What is the difference between static and variable QR codes?

Static The QR code has a specific value. The customer scans the QR code and…
I have ordered new QR codes for my store in the Partner Portal. When will I receive them?

The ordered QR codes are usually delivered within seven working days.
I need additional stickers for an existing QR code. How can I order these?

You can download the QR code yourself as a digital copy from the TWINT merchant…
How do I know that a customer has paid after scanning my QR code?

After the payment, you can ask the customer to show you the confirmation screen: Otherwise,…
Is there a maximum limit for each transaction paid via QR code stickers?

Transaction amounts paid via QR code stickers must never exceed CHF 5000. There is, however,…
Can I use the QR code sticker on my website?

The QR code stickers are intended to be used for payments in your physical retail…
I now receive payments using the terminal and therefore no longer need the QR code stickers. What do I need to do?

In this case you can dispose the stickers and continue to use the terminal.

As a merchant, how can I connect TWINT to my online shop?

TWINT can be integrated into online shops via a payment service provider or into the…
Connecting TWINT to e-commerce via a payment service provider (PSP).

In order to activate TWINT in your shop, select your payment service provider when creating…
Integrate TWINT into e-commerce via a shop plug-in.

If a TWINT plugin already exists for your online shop system, you can create a…
For which online shop systems do TWINT plug-ins already exist?

Please see the current list. The plug-in can be procured very easily from our plug-in…
A customer claims to have paid, but I cannot find the payment.

On extremely rare occasions, it may happen that a TWINT payment has been made successfully…
What are the benefits of the alias solution for app shops?

Using TWINT’s «User-on-File» alias solution, customers can pay quicker in online shops and apps by…

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